Responsible Gaming — fg662

fg662 Responsible Gaming —
A Safe and Healthy Gaming Experience

fg662 believes that gaming is for enjoyment — not for problems. Our responsible gaming tools and guidelines will help you stay in control at all times.

Our Commitment

At fg662, Responsible Gaming is not just a policy — it is our core philosophy. We believe every player's gaming experience should be enjoyable, safe, and controlled. Online gaming should be treated as a form of entertainment, not as a source of income or a way to solve problems.

We have built tools and measures into our platform to help you set limits, take breaks, and step away from gaming entirely when needed. The wellbeing and safety of every player at fg662 is our highest priority.

Please remember: only those aged 21 or above may open an account and play at fg662. Opening an account for minors is strictly prohibited.

21+

The fg662 platform is for those aged 21 and above only. It is our responsibility to keep minors protected from gaming.

Warning Signs of Problematic Gaming

If you or someone you know shows any of the signs below, it is time to seek help. This is not a sign of weakness — it is a sign of awareness.

  • A tendency to place more bets to recover lost money (chasing losses)
  • Repeatedly trying to stop gaming but failing each time
  • Prioritising gaming over family, friends, or work
  • Borrowing money or selling assets to cover gaming costs
  • Feeling restless, irritable, or anxious when not gaming
  • Hiding gaming activity from family members
  • Gaming disrupting sleep, eating, or daily responsibilities

Golden Rules for Healthy Gaming

Follow these simple rules for responsible gaming at fg662 and keep gaming enjoyable at all times.

  • Only play with money you can afford to lose without it affecting your life
  • Set a budget and a time limit for yourself before you play, and stick to them
  • Keep the mindset that gaming is for entertainment, not for earning money
  • Never play when you are angry, under emotional stress, or have been drinking
  • Take regular breaks — at least 10 minutes every hour
  • Do not try to place more bets to make up for losses
  • Make time for family and friends, and give importance to other hobbies

fg662 Protection Tools

fg662 provides several tools to help you stay in control of your gaming experience. Using these tools, you can set your own limits.

Deposit Limit

Set a daily, weekly, or monthly deposit limit on your account. Once a limit is set, it takes effect immediately. A 72-hour cooling-off period applies if you want to increase the limit — there is no delay for lowering it. The minimum deposit amount at fg662 is ৳100.

Time-Out

Use the time-out feature when you need a temporary break. You can deactivate your account temporarily for anywhere from 24 hours up to 6 weeks. During this period, login and deposits will be completely disabled.

Self-Exclusion

Choose self-exclusion when you need a long-term break. Your account can be closed for 3 months, 6 months, 1 year, or permanently. During this period, opening a new account and all promotional communications will be completely suspended.

Loss Limit

Set a cap in advance on how much you can lose within a given period (daily, weekly, or monthly). Once that limit is reached, fg662 will automatically pause your betting activity.

Reality Check

A notification will appear on screen at set intervals showing how long you have been playing and how much you have won or lost. This reminder will keep you aware and help you make informed decisions.

Minor Protection

Use parental control software on your device to prevent minors from accessing fg662. We do not accept registrations from anyone under 18 or 21 years of age under any circumstances.

How to Activate the Tools

Activating fg662's responsible gaming tools is very straightforward. Follow the steps below.

1

Log In to Your Account

Log in to your account at fg662 and click on your profile icon in the top right corner.

2

Account Settings

Go to the "Account Settings" or "Responsible Gaming" menu. You will find all the protection tools there.

3

Choose Your Limit

Select the tool you prefer — deposit limit, loss limit, time-out, or self-exclusion.

4

Confirm

Enter the value and click the "Save" button. The limit will take effect immediately.

Need Assistance

If you have trouble activating the tools using the method above, or if you urgently want to close your account, contact our 24/7 live chat directly or send an email to [email protected]. Our support team will assist you in Bengali and process your request immediately.

Need Help? We Are Always Here

You do not have to face gaming problems alone. fg662's support team and professional assistance are always by your side.

fg662 Support Team

If you have any concerns about your gaming experience — whether about setting limits, closing your account, or talking through your gaming behaviour — our Bengali-speaking support team is ready to help 7 days a week, 24 hours a day. Your privacy is fully protected.

24/7 Live Chat Support [email protected]

Professional Support Organisations

National Mental Health Support

Contact Bangladesh's national mental health helpline — get free advice on gaming addiction and any other mental health issue.

Family Support

If a family member is struggling with a gaming problem, talk to them openly and seek help from a professional counsellor.

Self-Awareness Check

Ask yourself from time to time: "Am I playing for enjoyment, or to escape from stress?" Answer honestly.

Responsible Gaming FAQ

Answers to common questions about fg662's responsible gaming policy and tools.

Yes. To play games or place bets on the fg662 platform, you must be 21 years of age or older. Age is verified at the time of registration. Opening an account for minors is strictly prohibited, and any such account found will be closed immediately.

It is not possible to cancel self-exclusion before the set period ends. If you wish to reactivate your account after the period expires, you will need to contact our support team and go through a cooling-off period. In the case of permanent self-exclusion, the account will not be reactivated.

When you lower your deposit limit, it takes effect immediately. However, if you want to increase the limit, a cooling-off period of at least 72 hours applies. This rule is in place to protect players from making impulsive decisions.

There is no direct option to close a third party's account, but you can contact our support team to report the matter. In addition, install parental control software on your family's devices to block gambling-related websites.

A time-out is a short-term break (from 24 hours up to 6 weeks). Once the period ends, your account is reactivated automatically. Self-exclusion is a long-term or permanent measure (from 3 months to permanent) — it is a more serious step and cannot be cancelled before the period ends.

Yes. Any withdrawable balance in your account at the time self-exclusion is activated will be returned to you. The minimum withdrawal amount is ৳1,000 and it is typically sent to bKash, Nagad, or Rocket within 30 minutes to 3 hours.

fg662 uses automated systems to detect problematic gaming patterns. If unusual behaviour is detected (such as unusually large deposits or extended play sessions), our team may reach out to you directly — with your wellbeing in mind.

Play Responsibly, Play Happily

Enjoy your favourite games in a safe and responsible environment at fg662. We are always here for any questions or assistance you may need.

More Information on Responsible Gaming

Is gaming safe for everyone?

Most people play games in a completely safe and enjoyable way. However, gaming can become problematic for some people, particularly those experiencing stress, loneliness, or financial difficulty. fg662 is committed to ensuring a safe environment for everyone. Our responsible gaming policy is guided by this goal.

Why is budget management important?

Before you start gaming, set a clear budget — money you can spend on entertainment. Your gaming budget should never come from your rent, food, education, or your family's essential expenses. At fg662 you can start depositing from as little as ৳100, which helps you begin on a small scale.

Why is chasing losses dangerous?

"Chasing losses" — placing more bets to try to win back money you have lost — is the most significant sign of problematic gaming. Remember, the outcome of every game is completely independent and random. There is no connection between a previous loss and the next round. If you lose, take a break, step away, and make decisions with a clear head.

fg662's Privacy Policy and Responsible Gaming

All information related to your responsible gaming activity — self-exclusion, limit settings, or support requests — is kept completely confidential. We never share this information with third parties. We use SSL encryption to protect your personal data. For more details, see our Privacy Policy.

Protection for Teenagers and Young People

Anyone under 21 cannot play on fg662. If you think an underage person may be using your account, please change your password and let us know. Parents can install parental control software on their children's devices to block gaming websites. fg662 follows a zero-tolerance policy to protect minors from gaming.